Free CMQ/OE Sample Questions an internet-based Practice Exams
Free CMQ/OE Practice Test
1. One impediment to causing effective change would be that the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, and not due to any fundamental aspects of the experiment. This is what’s called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational portions of which of those management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The knowledge management approach where individuals add their knowledge to a common storehouse (like a database) is known as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it uses many tools that aren’t a proprietary part of the methodology. Which of those outside tools commonly used in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache way of business processes is termed the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name comes from studies of workers at a factory called Hawthorne Works in the early part of the 20th century. The research discovered that when workers know they’re being monitored throughout an experiment, the results in the experiment are usually distinct from those achieved by workers involved in a similar experiment that are unaware that they are being monitored. Sometimes the gap is positive, and frequently the gap is negative, when workers know they’re being observed throughout an experiment, the results in many cases are skewed, and this must be taken into account.
2. B: Hr management. Abraham Maslow’s theories are foundational towards the human relations management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by a hierarchy of needs, which lots of people have identified as a pyramid. At the bottom will be the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow considered that fat loss for those to get the goal of meeting their advanced needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The knowledge management approach where individuals add their knowledge to a common storehouse (like a database) is known as a codification strategy, or push strategy. Another answer choices are all instruments or strategies popular in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also referred to as a fishbone diagram, can be included in the 5 Whys technique for dealing with the basis of an problem. The diagram concept was developed by Kaoru Ishikawa, and it’s also popular for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache way of business processes is termed the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually utilized in design for employee training programs.
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