Free CMQ/OE Sample Questions and Online Practice Exams
Free CMQ/OE Practice Test
1. One impediment to bringing about effective change would be that the subjects being studied may intentionally or unintentionally change their behavior simply because they’re aware they’re being monitored, and not because of any fundamental areas of the experiment. This is known as the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational components of which of these management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The data management approach by which individuals add their knowledge into a common storehouse (like a database) is actually a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), but it also uses many tools that are not a proprietary section of the methodology. Which of these outside tools commonly doing work in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache method of business processes is called the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name originates from studies of workers at the factory called Hawthorne Works noisy . section of the 20th century. The analysis found that when workers know they’re being monitored in an experiment, the results with the experiment usually are diverse from those achieved by workers taking part in the same experiment who’re unaware that they’re being monitored. Sometimes the gap is positive, and sometimes the gap is negative, however, if workers know they’re being observed in an experiment, the outcomes are often skewed, and also this have to be taken into account.
2. B: Hr management. Abraham Maslow’s theories are foundational towards the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which a lot of people have called a pyramid. In the bottom would be the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow belief that fat loss for folks to get the purpose of meeting their higher-level needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The data management approach by which individuals add their knowledge into a common storehouse (like a database) is actually a codification strategy, or push strategy. Another answer option is all instruments or strategies commonly used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, also known as a fishbone diagram, would be included in the Five Whys strategy for progressing to the foundation of a problem. The diagram concept originated by Kaoru Ishikawa, which is commonly used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache method of business processes is called the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is usually utilized in design for employee training programs.
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