Free CMQ/OE Sample Questions and Online Practice Exams
Free CMQ/OE Practice Test
1. One impediment to bringing about effective change is the subjects being studied may intentionally or unintentionally change their behavior due to the fact they’re aware they’re being monitored, instead of due to any fundamental aspects of the experiment. This is called the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational portions of which of these management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The ability management approach where individuals add their knowledge into a common storehouse (for instance a database) can be described as:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), just about all uses many tools which are not an exclusive part of the methodology. Which of these outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache procedure for business processes is recognized as the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name emanates from studies of workers at a factory called Hawthorne Works noisy . part of the twentieth century. The analysis found out that when workers know they’re being monitored throughout an experiment, the results in the experiment usually are different than those achieved by workers getting involved in much the same experiment who are unaware that they’re being monitored. Sometimes the difference is positive, and sometimes the difference is negative, however when workers know they’re being observed throughout an experiment, the final results will often be skewed, this also should be taken into account.
2. B: Hr management. Abraham Maslow’s theories are foundational on the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by way of a hierarchy of needs, which a lot of people have referred to as a pyramid. At the end are the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow considered that just isn’t possible for those to offer the goal of meeting their advanced needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The ability management approach where individuals add their knowledge into a common storehouse (for instance a database) can be described as codification strategy, or push strategy. One other answer options all instruments or strategies widely used in knowledge management.
4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, can be included in 5 Whys strategy for addressing the basis of an problem. The diagram concept originated by Kaoru Ishikawa, and it’s also widely used for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache procedure for business processes is recognized as the Nine Boxes Model. It is made up of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model is often used in the appearance of employee training programs.
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